Contact Us

If you want to get in touch with us please fill in the contact form below and we will get back to you as soon as possible!

Our regular response time is 5-7 business days since we are a small business with a small team, but we will get to you as soon as possible!

You can also reach us via our instagram @auroracratebookbox

If you need to update your shipping address on an already placed order then please click the buttom below

Change your address

For any other questions please use the contact form on this page

For cancellation and refund requests please use scroll further down and follow the instructions!

Cancellation Requests

If you wish to cancel your order you must contact us within 14 days of purchase using the below form

Cancellation form

If you live in the EU and wish to return your order then that is possible if you contact us within 14 days of receivng your order by using the below form

All shipping costs associated with the return are paid for by the buyer.

Return form